Terms of Service

1. Not medical advice (please read first)

SelfAssay is a personal-research and decision-support tool. It is not a medical device, and it does not diagnose, treat, cure, or prevent any disease. Content, grades, summaries, interaction checks, lab interpretations, experiment verdicts, and assistant answers are for informational purposes only and are not medical, pharmacological, or professional advice.

Using the Service does not create a doctor-patient, pharmacist-patient, or other professional relationship. Always seek the advice of a licensed clinician or pharmacist before starting, stopping, or changing any supplement, peptide, medication, or routine, especially if you are pregnant or breastfeeding, have a medical condition, or take prescription drugs. Never disregard professional medical advice or delay seeking it because of something you read on the Service. If you think you may have a medical emergency, call your doctor or emergency services immediately. You are solely responsible for your own decisions and outcomes.

We are not a healthcare provider, and SelfAssay is not a covered entity or business associate under HIPAA.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. By using it, you represent that you meet these requirements and that your use complies with all laws that apply to you.

3. What the Service does

The Service helps you research supplements, peptides, and other compounds; view evidence-based effectiveness and safety grades; check interactions; compose and track protocols; decode lab reports against your stack; and run your own n-of-1 experiments. Factual claims from our assistant are grounded in source provenance, and the assistant is designed to decline rather than guess when evidence is thin. We give you the evidence honestly; the decisions are yours.

4. AI-generated content

Parts of the Service use automated and AI systems. Their output may be incomplete, out of date, or incorrect, and may not fit your individual situation. Grades and summaries are derived from third-party research and real-world reports and are not guarantees of efficacy or safety. Always verify important information independently and with a qualified professional. You must not rely on the Service as the sole basis for any health, medical, or purchasing decision.

5. Your account

You are responsible for keeping your credentials secure and for all activity under your account. Notify us promptly at [CONTACT EMAIL] if you suspect unauthorized access. Keep your account information accurate. We may refuse, suspend, or terminate accounts that violate these Terms or abuse the Service.

6. Your content (the Vault)

You own the content you add to your Vault. You grant us a limited, worldwide, non-exclusive license to host, store, encrypt, process, and display that content solely to operate and provide the Service to you. We do not claim ownership of your content, and we do not sell it. If you separately and explicitly opt in, de-identified, aggregated data may be contributed to our community and measured-outcomes datasets as described in the Privacy Policy. You are responsible for the content you provide and confirm you have the right to provide it.

7. Acceptable use

You agree not to:

• use the Service to harm yourself or others, or for any unlawful purpose;
• provide professional, medical, or pharmacological advice to third parties using the Service in violation of applicable law or your own licensure;
• scrape, crawl, bulk-export, reverse engineer, or attempt to extract our underlying data, models, or knowledge graph, or circumvent the provenance gate, rate limits, paywalls, or security controls;
• resell, sublicense, or commercially exploit the Service except as expressly permitted (see Practitioner accounts);
• upload malware, interfere with the Service, or infringe others’ rights;
• misrepresent your identity or use automated means to create accounts.

We may rate-limit, suspend, or block activity that appears automated, abusive, or non-compliant.

8. Practitioner accounts

If you use the Service in a professional capacity (e.g. a coach or clinician preparing protocols or exports for clients), you are solely responsible for: your own professional, licensing, and legal obligations; obtaining any consents required to enter client information; the advice you give your clients; and ensuring your use complies with all laws that apply to your practice. SelfAssay is a tool you use; we are not a party to, and are not responsible for, your relationship with your clients.

9. Plans, billing, and cancellation

The Service offers a free tier with limited usage of certain features (some features are available only on a paid plan) and paid subscriptions. Paid plans are billed in advance on a recurring basis (monthly or annual) through our payment processor, Dodo Payments, under their terms. Subscriptions renew automatically for the same term until cancelled. You can cancel any time from your account; cancellation stops future renewals and takes effect at the end of the current billing period, and you retain access until then.

Prices are shown at checkout and may change on a prospective basis with notice. You are responsible for applicable taxes. Except where required by law or stated in our refund policy, payments are non-refundable. [Counsel: confirm refund/cancellation terms, statutory withdrawal rights (e.g. EU 14-day right and any digital-content waiver), and auto-renewal disclosures required by law, e.g. California ARL.]

10. Intellectual property

The Service, including its software, design, grades, knowledge graph, and other materials (excluding your Vault content and third-party materials), is owned by us or our licensors and protected by intellectual-property laws. We grant you a limited, revocable, non-transferable license to use the Service for your personal use (or, for Practitioner accounts, your permitted professional use) in accordance with these Terms. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

11. Third-party content and services

The Service surfaces information derived from third-party research, literature, real-world reports, and data sources, and relies on third-party providers (e.g. hosting, AI, payments). We do not endorse, and are not responsible for, third-party content, products, or services, and your use of them may be subject to their own terms.

12. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT ANY CONTENT, GRADE, OR INSIGHT WILL BE ACCURATE OR SUITABLE FOR YOUR SITUATION. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SELFASSAY AND ITS OPERATORS, OFFICERS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR PERSONAL INJURY OR HEALTH OUTCOMES, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100. Nothing in these Terms limits liability that cannot be limited by law (e.g. for death or personal injury caused by negligence, fraud, or your non-waivable statutory rights).

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless SelfAssay and its operators from claims, damages, and expenses (including reasonable legal fees) arising from your content, your use of the Service, your violation of these Terms or applicable law, or, for Practitioner accounts, your interactions with your clients.

15. Suspension and termination

You may stop using the Service and delete your account at any time from Settings. We may suspend or terminate your access if you violate these Terms, if required by law, or if necessary to protect the Service or other users. On termination, your right to use the Service ends; deletion of your data is handled as described in the Privacy Policy. Sections that by their nature should survive (including content license for already- contributed de-identified data, IP, disclaimers, limitation of liability, indemnification, and dispute resolution) survive termination.

16. Governing law and disputes

These Terms are governed by the laws of [GOVERNING LAW / JURISDICTION], without regard to conflict-of-law rules. Subject to any non-waivable rights you have under local consumer-protection law, the courts of [VENUE] will have jurisdiction over disputes. [Counsel: decide whether to include binding arbitration and a class-action waiver (and any required consumer carve-outs / opt-out), or court-only resolution, for your jurisdictions.] Where the law gives you the right to bring proceedings in your home country, this section does not remove that right.

17. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here and revise the “last updated” date, and for material changes we will give additional notice (e.g. in-app or by email) where required. Your continued use after the changes take effect means you accept them.

18. General

These Terms and the Privacy Policy are the entire agreement between you and us about the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control. Notices to you may be given in-app or by email; notices to us must be sent to [LEGAL/NOTICES ADDRESS].

19. Contact

Questions about these Terms: [CONTACT EMAIL], [LEGAL ENTITY NAME], [REGISTERED ADDRESS].